Analyste en soutien à la production d’applications - Kondor

September 6, 2025

We Are Hiring for Our Client: Application Support Analyst – Kondor Contract until November 2026 | Hourly rate: $75–85 (consulting contract, potential for permanent position) Hybrid work model (60% on-site in Montreal, mandatory presence on Mondays or Fridays) <ul> <li>Strategic mission: Contribute to the stability of critical applications in a demanding sector. </li> <li>Diverse responsibilities: Operational support, project management, and international collaboration. </li> <li>Dynamic environment: A cohesive team, cutting-edge technologies, and opportunities for growth. </li></ul>Ready to take on the challenge? Apply by September 12 with your English CV. Context & Challenge Join a high-impact team within an international banking environment, where you will play a pivotal role in ensuring the stability and efficiency of critical trading applications managed from Paris. We are hiring for two positions: a “lead” profile (bilingual French/English) and a “standard” profile (fluent English, French a strong asset). As the first point of contact for production support, you will be the guardian of application health and a key player in resolving end-user incidents. Work Schedule: Rotating shifts between 7:30 AM and 7:30 PM (morning/standard/evening), with occasional weekend coverage and on-call duties. Your Day-to-Day Impact As an Application Support Analyst, you will: <ul> <li>Analyze and resolve Level 1 and 2 incidents for trading applications (FX, Money Market, Fixed Income, IRS), collaborating with technical and functional teams. </li> <li>Proactively monitor production environments, intervening immediately to address anomalies. </li> <li>Escalate and coordinate with Level 3 teams, developers, and external stakeholders to ensure swift and effective resolutions. </li> <li>Manage changes: Test, deploy, and ensure compliance with internal policies for application updates. </li> <li>Drive continuous improvement: Identify recurring issues, propose solutions, and contribute to cross-functional projects (analysis, reporting, release management). </li> <li>Operate in a Follow-the-Sun context, with occasional off-hours availability for critical activities. </li></ul>Profil Essential Experience: <ul> <li>5+ years in application support, preferably in banking or financial services. </li> <li>Technical expertise: <ul> <li>Proficiency in Unix/Linux environments (daily commands) and databases (Sybase, MS SQL, NoSQL). </li> <li>Scripting skills (Shell, PowerShell) and familiarity with scheduling (Autosys) or monitoring tools (Dynatrace, Kibana). </li> <li>Knowledge of trading systems and financial products (FX, Money Market, Fixed Income, IRS). </li> </ul> </li> <li>Client-facing skills: Proven experience supporting end users, with the ability to simplify and communicate technical solutions. </li> <li>Languages: <ul> <li>“Lead” profile: French (4/5) and English (5/5). </li> <li>“Standard” profile: English (5/5), French a significant asset. </li> </ul> </li></ul>Desirable Assets: <ul> <li>Experience with Kondor+ / Integrity or applications related to cash management, settlement systems, or bank transfer processes. </li> <li>Understanding of banking processes or complex production environments. </li></ul>Informations contractuelles <ul> <li>Strategic mission: Contribute to the stability of critical applications in a demanding sector. </li> <li>Diverse responsibilities: Operational support, project management, and international collaboration. </li> <li>Dynamic environment: A cohesive team, cutting-edge technologies, and opportunities for growth. </li></ul>

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