Assistant Manager - Pacific Centre

Club Monaco is an international men’s and women’s lifestyle brand with a distinctly urban casual point of view, best defined as a play of opposites: mixing vintage with new, hard with soft and eclecticism with minimalism. Each season, Club Monaco offers customers must have fashion and key pieces that together are the foundation of a modern wardrobe.<br><br>Club Monaco was recently acquired by Regent, LP, a leading private equity firm based in Beverly Hills.<br><br><strong>Position Overview<br><br></strong>Assistant Managers support Store Managers and Associate Managers with the overall daily management, sales, training, and operations of the store.<br><br><strong>Essential Duties & Responsibilities<br><br></strong><ul><li>Delivering and Impacting Business Results</li><li>Assist in motivating staff and align daily activities to achieve business goals</li><li>Monitor sales floor and zone coverage to drive sales and maintain customer focus</li><li>Model and Ensure dress code compliance</li><li>Monitor service associate breaks and shift changes</li><li>Communicate top and bottom sellers to Store Manager</li><li>Respond to changing demands of the business</li><li>Conduct hourly sales reads and coach staff on exceeding sales targets</li><li>Achieve personal sales targets Customer Focus</li><li>Protect the customer experience in all business areas</li><li>Focus staff on the importance of the quality of our relationships with our customers</li><li>Ensure proper training on product knowledge for staff</li><li>Lead by example in client capture results Operational Standards</li><li>Ensure compliance with all policies and procedures</li><li>Ensure daily monitoring and execution of sales and payroll goals.</li><li>Uphold and model established best practices</li><li>Needs to be a #1 sales leader on the floor measured by sales per hour/average sales and units per transaction</li><li>Strict compliance and adhering to the application of policies and procedures Leadership Attributes</li><li>Demonstrates flexibility and innovation in recognizing and reacting to changing work demands</li><li>Effectively leverages and appropriately delegates responsibilities to staff.</li><li>Fosters a challenging and positive team environment in which members participate, cooperate with and support each other</li><li>Provides a clear sense of direction for service associates.</li><li>Takes accountability for personal results Loss Prevention</li><li>Actively supports securing company assets through effective Loss Prevention in compliance with company policies and procedures</li><li>Is knowledgeable of and follows all policies in company: Store Operations Manual and Store Audit Standards Point of Sales Manual Human Resources Manual Loss Prevention Manual and Store Audit Standards<br><br></li></ul><strong>Experience, Skills, And Knowledge<br><br></strong><ul><li>A minimum of 1 year of retail management experience</li><li>Excellent interpersonal skills supporting a team environment</li><li>Excellent English communication verbal and written</li><li>Excellent time management/project skills</li><li>Strong planning and organizational skills with a sense of priority for deadlines and attention to detail</li><li>Ability to recognize and react to changing work demands</li><li>Goal oriented: ability to stay focused on creating winning results</li><li>Hours/days of work vary due to the demands of the business</li><li>Must be able to work shift standing and waking and able to lift approximately 20lbs, and to pack, unpack and move stock</li></ul>