Call Centre BPO Executive
We are looking for a Call Centre BPO Executive to join our team at Emperia Group. The role offers ₹20000 - ₹30000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.
The minimum qualification for this role is 12th Pass and 0 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Day shift.
Key Responsibilities:
- Manage incoming and outgoing calls in a professional manner.
- Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
- Log customer interactions and track follow-ups.
- Offer timely and relevant solutions to resolve customer issues.
- Collaborate with team members to escalate and address more complex concerns.
- Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements:
The minimum qualification for this role is 12th Pass and 0 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Day shift.
- It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.
More about this Call Centre BPO Executive job
Please go through the FAQs to get all answers related to the given Call Centre BPO Executive job
-
What is the eligibility criteria to apply for this Call Centre BPO Executive job?
Ans: The candidate should be 12th Pass and above and above with 0 - 2 years of experience of experience -
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹20000 - ₹30000 per month that depends on your interview. It's a Full Time job in Pune. -
How many working days are there for this Call Centre BPO Executive job?
Ans: This Call Centre BPO Executive job will have 5 working days. -
Are there any charges applicable while applying or joining this Call Centre BPO Executive job?
Ans: No, there is no fee applicable for applying this Call Centre BPO Executive job and during the employment with the company, i.e., Emperia Group. -
Is it a work from home job?
Ans: Yes, it’s a work from home job and can be done online. -
How many openings are there for this Call Centre BPO Executive role?
Ans: There is an immediate opening of 3 Call Centre BPO Executive at Emperia Group -
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job. -
What are the timings of this Call Centre BPO Executive job?
Ans: This Call Centre BPO Executive job has Day Shift.
