Crew Member (House), Netflix House - Philadelphia - Full-time / Part-time

pNetflix is one of the world#39;s leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time./ppNetflix House is a permanent entertainment venue where fans can interact with their favorite Netflix stories through immersive experiences and elevated hospitality. The first two locations will open at King of Prussia in Pennsylvania and Galleria Dallas in 2025. Netflix House is another step in Netflix#39;s commitment to create immersive, in-person experiences for fans around the globe, including NETFLIX BITES Las Vegas, The Queen’s Ball: A Bridgerton Experience; Stranger Things: The Experience; Squid Game: The Experience, now open in New York, Madrid, Sydney and Seoul; and Stranger Things: The First Shadow, now open on London’s West End and coming to Broadway March 28. Netflix has reached 7.5 Million fans across 170 openings in 100 cities and 40 unique formats around the world with an average guest rating of 4.7 out of 5./pp style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:left"bThe Role/b/ppspan style="font-size:12"The bCrew Member (House)/b is part of the opening Netflix House operational team and is responsible for bringing Netflix#39;s immersive experiences to life. Crew Members encourage fandom through delivering best-in-class customer service and creating an exceptional guest experience. The ideal Crew Member is passionate about engaging in conversations about Netflix series and films. The Crew Member will provide general information, sell and scan tickets, manage guest flow and queuing, sell merchandise, and more. /span/pp/ppspan style="font-size:12"This on-site, full-time or part-time hourly role is based in bKing of Prussia, PA./b/span/pp/ppspan style="font-size:12"bWhat you will do: /b/span/pullispan style="font-size:12"Work in a variety of roles, including, but not limited to, greeting, ticketing, retail operations, Fan service, mini-golf, VR games, photo operations, TUDUM Theater operations, and events./span/lilispan style="font-size:12"Provide best-in-class service by actively engaging with our Fans./span/lilispan style="font-size:12"Act as a Netflix ambassador to help drive increased fandom and engagement with Netflix shows./span/lilispan style="font-size:12"Execute Standard Operating Procedures (SOPs), including emergency procedures./span/lilispan style="font-size:12"Foster a culture of safety in all actions./span/lilispan style="font-size:12"Other duties as assigned./span/li/ulp/ppspan style="font-size:12"bWhat we need from you:/b/span/pullispan style="font-size:12"Applicants must be at least 18 years of age to be considered for employment./span/lilispan style="font-size:12"Demonstrated experience and success in fast-paced retail, hospitality, attractions, and Famp;B operations./span/lilispan style="font-size:12"Knowledge of the Netflix platform and shows./span/lilispan style="font-size:12"Excellent teamwork skills and a proactive demeanor./span/lilispan style="font-size:12"Strong customer service, conflict resolution, and communication skills. Fluency in additional languages is a plus. /span/lilispan style="font-size:12"Strong desire to think outside the box and innovate./span/lilispan style="font-size:12"Willingness to learn environmental, health, and safety (EHS) protocols./span/lilispan style="font-size:12"Availability to work a flexible schedule, including weekends and holidays, at a 365-day operation./span/li/ulp/ppspan style="font-size:12"Inclusion is a Netflix value, and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner./span/pp style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:left"We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service./pp style="text-align:left"Job is open for no less than 7 days and will be removed when the position is filled./p
pNetflix is one of the world#39;s leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time./ppNetflix House is a permanent entertainment venue where fans can interact with their favorite Netflix stories through immersive experiences and elevated hospitality. The first two locations will open at King of Prussia in Pennsylvania and Galleria Dallas in 2025. Netflix House is another step in Netflix#39;s commitment to create immersive, in-person experiences for fans around the globe, including NETFLIX BITES Las Vegas, The Queen’s Ball: A Bridgerton Experience; Stranger Things: The Experience; Squid Game: The Experience, now open in New York, Madrid, Sydney and Seoul; and Stranger Things: The First Shadow, now open on London’s West End and coming to Broadway March 28. Netflix has reached 7.5 Million fans across 170 openings in 100 cities and 40 unique formats around the world with an average guest rating of 4.7 out of 5./pp style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:left"bThe Role/b/ppspan style="font-size:12"The bCrew Member (House)/b is part of the opening Netflix House operational team and is responsible for bringing Netflix#39;s immersive experiences to life. Crew Members encourage fandom through delivering best-in-class customer service and creating an exceptional guest experience. The ideal Crew Member is passionate about engaging in conversations about Netflix series and films. The Crew Member will provide general information, sell and scan tickets, manage guest flow and queuing, sell merchandise, and more. /span/pp/ppspan style="font-size:12"This on-site, full-time or part-time hourly role is based in bKing of Prussia, PA./b/span/pp/ppspan style="font-size:12"bWhat you will do: /b/span/pullispan style="font-size:12"Work in a variety of roles, including, but not limited to, greeting, ticketing, retail operations, Fan service, mini-golf, VR games, photo operations, TUDUM Theater operations, and events./span/lilispan style="font-size:12"Provide best-in-class service by actively engaging with our Fans./span/lilispan style="font-size:12"Act as a Netflix ambassador to help drive increased fandom and engagement with Netflix shows./span/lilispan style="font-size:12"Execute Standard Operating Procedures (SOPs), including emergency procedures./span/lilispan style="font-size:12"Foster a culture of safety in all actions./span/lilispan style="font-size:12"Other duties as assigned./span/li/ulp/ppspan style="font-size:12"bWhat we need from you:/b/span/pullispan style="font-size:12"Applicants must be at least 18 years of age to be considered for employment./span/lilispan style="font-size:12"Demonstrated experience and success in fast-paced retail, hospitality, attractions, and Famp;B operations./span/lilispan style="font-size:12"Knowledge of the Netflix platform and shows./span/lilispan style="font-size:12"Excellent teamwork skills and a proactive demeanor./span/lilispan style="font-size:12"Strong customer service, conflict resolution, and communication skills. Fluency in additional languages is a plus. /span/lilispan style="font-size:12"Strong desire to think outside the box and innovate./span/lilispan style="font-size:12"Willingness to learn environmental, health, and safety (EHS) protocols./span/lilispan style="font-size:12"Availability to work a flexible schedule, including weekends and holidays, at a 365-day operation./span/li/ulp/ppspan style="font-size:12"Inclusion is a Netflix value, and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner./span/pp style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:left"We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service./pp style="text-align:left"Job is open for no less than 7 days and will be removed when the position is filled./p
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