Med Spa Receptionist

Job Type:

Part-Time or Full-Time (Flexible Schedule Required, Including Weekends)

About Us:

We are a high-end medical spa dedicated to providing top-tier aesthetic treatments, spa services, wellness and exceptional client care. Our team thrives in a fast-paced, professional, and friendly environment where each client’s experience is our priority.

Job Description:

We are seeking a motivated and dynamic Front Desk & Phone Sales Representative to be the first point of contact for our clients—both in person and over the phone. The ideal candidate is quick on the phone, great at multitasking, and thrives in a busy, customer-facing environment.

Responsibilities:

  • Answer a high volume of phone calls with professionalism and speed
  • Convert inquiries into booked appointments and upsell services where appropriate
  • Greet clients warmly and manage check-in/check-out procedures
  • Maintain a clean, organized, and welcoming front desk area
  • Accurately schedule appointments and maintain calendar systems
  • Handle payments and basic administrative tasks
  • Support team members with day-to-day operations
  • Maintain a high level of knowledge of services and products

Requirements:

  • Proven experience in a front desk, sales, or receptionist role (med spa or related field preferred)
  • Exceptional phone communication skills with the ability to think and act quickly
  • Strong multitasking and organizational skills
  • Professional appearance and friendly demeanor
  • Comfortable using scheduling and POS software (we use Booker)
  • Flexible availability, including evenings and weekends
  • High school diploma or equivalent

Preferred Qualifications:

  • Experience in aesthetics, spa, or beauty industry
  • Familiarity with CRM or spa management software (e.g., Booker, RX )

Benefits:

Competitive pay (hourly + potential bonuses/commissions)

  • Employee discounts on treatments and products
  • Growth opportunities within the company
  • Positive and supportive team environment

How to Apply:

Please submit your resume and a brief cover letter outlining your experience and availability. We look forward to meeting you!

Job Type: Full-time

Pay: $16.00 - $24.26 per hour

Benefits:

  • Employee discount

Schedule:

  • Every weekend
  • Monday to Friday

Work Location: In person

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