Office Administrator

About the position

Equal Opportunity Employer: Minority/Female/Disability/Veteran. Shift: Monday-Friday, 8am start time. What is the value of a WM job? The value of a WM job is more than a paycheck. It's a way to create opportunities for you and your family. We Are Stable: Our WM team is home every day, and our team members perform essential and meaningful work. We Are Committed to Growth: 100% tuition paid for benefits eligible employees and their family, and established career progression. We Are Investing in You: Amazing Medical, Dental & Vision, 401K with match, discounted stock options, dependent day care, and more! Who are we? #WeAreWM. Ready to roll with us? Click Apply to join the WM (formerly Waste Management) team today.

Responsibilities

  • Provides clerical and administrative support to departmental Managers.
  • Assists in troubleshooting and resolving safety, service, and operational issues.
  • Creates, distributes, and closes-out customer tickets on a daily basis.
  • Maintains and distributes department related information on a daily basis.
  • Communicates with other supervisors and managers about operations and/or dispatch issues.
  • Completes and maintains a variety of reports as directed by the department manager.
  • Uses software tools to manage a variety of tasks, such as procurement, time and attendance, safety incidents, and contract labor.
  • Assists with data collection and reporting required for incentive pay programs.
  • Assists with the processing of payments and other financial tasks as necessary.
  • Assists in the implementation of operational projects as needed.
  • Communicates with customers about service issues as needed.
  • Communicates with employees about scheduling and work assignments as needed.
  • May enter and maintain Service Machine SMART data on a daily basis.
  • Performs other duties as assigned.

Requirements

  • Education: High school diploma or G.E.D. (accredited)
  • Experience: No prior work experience required.

Benefits

  • Medical, Dental, Vision, Life Insurance and Short Term Disability.
  • Stock Purchase Plan.
  • Company match on 401K.
  • Paid Vacation, Holidays, and Personal Days.
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