Online Support Positions No Phone Needed – Messaging-Only Role | $25–$35/hr

<p><strong>Job Title:</strong> Remote Customer Support Agent – Chat Only<br /><strong>Compensation:</strong> $25–$35 per hour, paid weekly<br /><strong>Location:</strong> Fully remote – Global applicants welcome<br /><strong>Schedule:</strong> Flexible; schedule 4–8 hour blocks based on your availability<br /><strong>Experience Required:</strong> None – beginner-friendly<br /><strong>Education Required:</strong> No degree needed</p> <p><strong>Company Overview</strong><br />A digital-first brand in the personal wellness industry is hiring for <strong>remote support jobs no phone required</strong> to handle live chat assistance for customers across the globe. These roles are fully text-based—no voice calls, no Zoom meetings, and no need for a quiet background for calls. If you’re looking for structured, hourly support work that’s low-stress, focused, and flexible, this is your ideal fit.</p> <p>Agents will provide assistance through live messaging inside a web-based dashboard, answering questions about subscriptions, discounts, account management, and order tracking. You’ll be provided with a library of templates and guides, along with full training to ensure success from day one.</p> <p><strong>Your Primary Responsibilities</strong><br />– Handle incoming support chats from customers during your selected shift<br />– Answer questions about product features, discounts, account changes, and delivery timelines<br />– Share help links, templates, and coupon instructions from internal tools<br />– Escalate more complex technical issues or billing disputes when needed<br />– Tag chats, write simple conversation summaries, and follow provided workflows<br />– Maintain a professional, clear, and helpful tone in every message</p> <p><strong>Why This Job is Perfect If You Don’t Want to Be on the Phone</strong><br />You searched for <strong>remote support jobs no phone required</strong> because you’re tired of:<br />– Holding long conversations on the phone<br />– Interruptions from noisy workspaces<br />– Headset-based jobs with micromanaged talk time<br />– The stress of voice-based customer service</p> <p>This job eliminates all of that. It’s structured, calm, and lets you focus on the work—not on talking.</p> <p><strong>Tools & Requirements</strong><br />– Laptop or desktop computer with Chrome or Firefox<br />– Internet connection of at least 10 Mbps<br />– Typing ability of 45 WPM or higher<br />– Written English proficiency<br />– Ability to work independently with limited distractions<br />– Experience with web tools like dashboards, tabs, and support docs is helpful but not required</p> <p><strong>Pay & Shift Structure</strong><br />Start at $25/hr. After 3 weeks of consistent performance and meeting response benchmarks, most agents earn $30–$35/hr.</p> <p>Shifts are self-selected using an internal dashboard. Agents choose from available 4, 6, or 8-hour blocks across all time zones. Weekends and overnights are optional but available.</p> <p><strong>Training & Onboarding</strong><br />– 2 hours of self-paced videos<br />– Three guided chat simulations<br />– Live test shift reviewed by your training lead<br />– Start working within 72 hours of acceptance</p> <p><strong>Sample Shift Flow</strong><br />Your shift starts at 8 AM. Your first customer wants to know how to pause their subscription—you paste in the instructions and confirm their account status. Next, a customer is confused about a delayed order—you send tracking info and offer a replacement if needed. After 2 hours and 10 successful chats, you take a break, return to a slower pace, and wrap up your 6-hour shift with 24 resolved chats. No phone calls. No meetings. No pressure.</p> <p><strong>Agent Feedback</strong><br />“I applied because I didn’t want to talk on the phone. This is the first remote job where I’ve felt completely in control of my schedule and energy.” – <em>Alyssa K., Portland, OR</em><br />“I work in the evenings after my kids go to bed. I earn more doing this part-time than I did working full-time in retail—and I never have to be on the phone.” – <em>Malik A., Birmingham, UK</em></p> <p><strong>FAQs</strong><br /><strong>Do I ever have to take or make a call?</strong><br />No. This role is 100% live chat only.</p> <p><strong>Is prior experience required?</strong><br />Nope. This job is built for fast learners and first-time remote workers.</p> <p><strong>Can I work nights or weekends only?</strong><br />Yes. You select your shift blocks each week.</p> <p><strong>How fast can I get started?</strong><br />You could begin your first paid shift within 3 days of applying.</p> <p><strong>Apply Now – No Phones, No Stress, Just Real Work</strong><br />Click the Apply Now button to get started with one of the most reliable <strong>remote support jobs no phone required</strong>. Weekly pay, flexible hours, and a calm work environment—without ever picking up a phone.</p>