Onsite Patient Collection Specialist
About the position
As the Onsite Patient Collections Specialist, you are responsible for assisting in verifying insurance co-pays, payment posting for patients accounts, counseling patients on insurance benefits and co-payments. The Onsite Patient Collections Specialist position has the possibility to work 1 of 3 shifts at a local hospital.
Responsibilities
- Verify patient insurance
- Post payments to patient account
- Arrange for repayment or establish repayment schedules, based on customers financial situations
- Submit money collected at the end of each shift
- Data entry (knowledge of Excel spreadsheets) and scanning documents
- Answer customer questions regarding their accounts
- Speak with patients face to face using excellent customer service abilities
- Reliable transportation is a requirement
Requirements
- Minimum one year related experience preferred, preferably in healthcare
Benefits
- Comprehensive medical coverage that covers many common services at no cost or for a low copay
- Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation
- Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more
- Free counseling services and resources for emotional, physical and financial wellbeing
- 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
- Employee Stock Purchase Plan with 10% off HCA Healthcare stock
- Family support through fertility and family building benefits with Progyny and adoption assistance
- Referral services for child, elder and pet care, home and auto repair, event planning and more
- Consumer discounts through Abenity and Consumer Discounts
- Retirement readiness, rollover assistance services and preferred banking partnerships
- Education assistance (tuition, student loan, certification support, dependent scholarships)
- Colleague recognition program
- Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
- Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income
