Project Manager (Digital & Graphic Design)

<p>Haft2 is a unique place where brand, design and digital talent unite in our shared passion for, and belief in the power of colour to change the world. We offer exceptional branding, design and digital services, and we are continually looking for ways to enhance our service to our highly select group of present and potential clients. Currently we are looking for an experienced <strong>Project Manager with 3-5 years of agency experience</strong> to support our client services team. This position is hybrid with a mandatory 3 days in-office located in downtown Toronto. </p><p><br></p><p>We frame our search and our requirements for the position with our guiding principles of Mastery, Chemistry and Delivery.</p><p><strong>Mastery</strong> is the skill required to do the job; it’s being at the top of your game and continually honing it.</p><ul><li>First and foremost, you possess superb communication skills: written ones, spoken ones, personal ones.</li><li>You plan and run multi-discipline projects spanning brand identity, graphic design, and digital deliverables.</li><li>You have a thorough understanding of branding concepts and how design and production can impact them.</li><li>You understand the flow of an agency environment – the docket process, costing, briefing documents, contact reports, status reports and the creative process on a whole.</li><li>You take briefs and translate them into schedules, budgets, and resourcing plans.</li><li>You have experience working with Monday.com or other cloud-based project management platforms. </li><li>You traffic work across design, copy, illustration, motion, and dev; manage proof cycles and approvals</li><li>You coordinate digital deliverables (web/social/email) alongside print: specs, exports, accessibility, QA.</li><li>You’re proficient in scheduling, project planning, running status meetings, client communication and trafficking with internal and external resources. </li><li>You understand and take the lead with creating critical paths involving both account and creative studio activities.</li><li>You are resourceful and proactive. You look for solutions before asking for directions. You follow up before due dates to ensure projects stay on task.</li><li>And of course you’re an expert with our software: Word, Excel, and PowerPoint. If you’re also familiar with InDesign, PhotoShop, MailChimp (or all of the above), you’ll really impress us.</li></ul><p><br></p><p>Chemistry is your way; it’s how you interact and relate with others; our clients, suppliers and selves. </p><ul><li>You work well under pressure. </li><li>You are a consummate professional – how you present yourself; how you cultivate your relationships with clients and with other staff.</li><li>You’re empathetic. We are a branding firm with a predominantly non-profit mandate, and you continually consider the thoughts and perspectives of others.</li><li>You communicate due dates, rounds of revisions and scope creep clearly to clients and understand there is an art to keeping clients and vendors on-task when dates are slipping.</li><li>You have the ability to translate information between the client and creative resources</li><li>Very likely, others actively seek to associate themselves with you.</li></ul><p><br></p><p>Delivery is our commitment to doing what we say we will when we say we will. We identify the needs of others and we meet them; ideally we supersede them.</p><ul><li>This is the most critical of our core competencies. Without success here, little else matters. You understand the essence of this.</li><li>You have a natural sense of urgency.</li><li>You have a thorough comprehension of timelines and of scheduling. You exhibit flawless project management – from initiation through post-delivery.</li><li><span>You understand the importance of prioritizing as you may have multiple deliverables at any given time.</span></li><li>You will lead efficient project status meetings and complete status reports and contact reports. You understand the importance of these touchpoints internally and externally. </li><li>You understand the importance of (and even enjoy) following internal processes – time tracking, file management/archiving, budget monitoring, and the like.</li><li>You are able to anticipate exceptions and potential issues that may arise.</li></ul><p><br></p><p>We share a series of common values with everyone who works with us and for us.</p><ul><li>We treat everyone with fairness and with consideration. Everyone.</li><li>We believe in good manners.</li><li>We bring an enthusiastic attitude to everything we do. We are optimistic.</li><li>We value listening, exploration and discovery.</li><li>We are authentic and sincere.</li><li>We are loyal.</li><li>We continually strive for improvement: in our work, ourselves, the world.</li></ul><p><br></p>