Provisioning Agent (Warehouse) - $18.5 to $26.5 per HOUR
Southwest Airlines is a major American airline known for its low-cost fares, exceptional customer service, and broad domestic network. Established in 1967 and headquartered in Dallas, Texas, Southwest Airlines operates a fleet of Boeing 737 aircraft, serving more than 100 destinations across the United States and some international locations. The company prides itself on a strong corporate culture that emphasizes employee satisfaction, operational efficiency, and community involvement. As one of the largest carriers in the US, Southwest Airlines has built a reputation as a leader in the aviation industry, setting standards in both innovation and customer experience. The Jacksonville location is a significant operational hub for the airline, supporting its growing presence in the Southeast region and playing a critical role in logistics, warehousing, and supply chain activities essential to daily flight operations.
The Provisioning Agent position within Southwest Airlines’ Jacksonville team is a pivotal role focused on logistics and warehouse operations vital to ensuring smooth and timely flight servicing. This is a physically active role situated within a warehouse environment where the Provisioning Agent is responsible for inventory control, preparation, and delivery of all galley supplies such as snacks, drinks, ice, and other essential items that stock the aircraft for both crew and passengers. The role demands meticulous attention to detail to ensure every flight is fully catered and ready for departure, maintaining the high standards Southwest Airlines is known for.
This position is ideal for professionals with experience in logistics, inventory management, or warehouse operations who thrive in dynamic, fast-paced environments. It requires an individual who is reliable, physically capable of handling substantial loads, and possesses a commitment to safety and compliance, including passing TSA background checks and pre-employment screenings. The Provisioning Agent will also be responsible for driving provisioning trucks to and from the aircraft, requiring a valid US driver’s license and capacity to operate safely on airport grounds.
Southwest Airlines offers a supportive work environment with local leadership committed to team member success and operational excellence. This role provides a competitive hourly wage ranging approximately from $18 to $26 per hour, equivalent to an annual salary of around $46,800. Eligible team members receive a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) retirement plans, paid training, profit sharing, and exceptional airline travel privileges 2 bonding employees with the company’s core mission and values.
Work hours for this position include full availability for shift work, especially night and weekend shifts, which are critical periods for stocking aircraft ahead of departures the following day. This opportunity not only offers a stable and rewarding career path but also the chance to be an integral part of an industry leader that values teamwork, safety, and customer satisfaction. For anyone passionate about logistics operations within the airline industry, the Provisioning Agent role at Southwest Airlines’ Jacksonville hub represents a promising next step with room for growth and development.
- must be at least 18 years old
- legally authorized to work in the US
- ability to lift and move up to 50 pounds
- able to work night and weekend shifts
- pass all airport and TSA background checks
- pass pre-employment drug screening
