Remote! Customer Service Reps needed! Equipment provided!

<strong>Remote Medical Customer Service Representative (Florida)<br><br></strong><strong>IMPORTANT (Fraud Alert)<br><br></strong>RemX will never ask for any form of payment at any point in the hiring process. If you are asked to pay, report it immediately-this is illegitimate and unlawful. RemX will not accept falsified resumes or documents; submissions found to be falsified may be investigated and subject to further action.<br><br><strong>Company:</strong> Fortune 500 Pharmaceutical Client (via RemX)<br><br><strong>Position:</strong> Remote Medical Customer Service Representative<br><br><strong>Location:</strong> <strong>Florida residents only<br><br></strong><strong>Pay:</strong> <strong>$16/hour</strong> - Weekly pay + Benefits<br><br><strong>Training:</strong> Paid<br><br><strong>Equipment:</strong> Provided<br><br><strong>Schedule:</strong> 8:00 a.m.-10:00 p.m. Eastern (<strong>must be able to work any 8-hour shift within this window</strong>)<br><br><strong>What You'll Do<br><br></strong><ul><li>Manage high-volume inbound calls; place outbound calls as needed based on department needs.</li><li>Provide accurate information to patients and/or healthcare providers.</li><li>Assist callers with program details and application status updates.</li><li>Follow a defined call script while delivering an effortless, high-quality customer experience.</li><li>Document interactions thoroughly and provide appropriate follow-up and next steps.</li><li>Multitask across multiple internal systems.</li><li>Adhere to company policies, procedures, and KPI expectations.<br><br></li></ul><strong>Requirements<br><br></strong><strong>Must have:</strong> <strong>1+ year of recent call center experience (no exceptions).<br><br></strong><ul><li>Healthcare experience is a plus but not required.</li><li>Proven ability to multitask and use dual monitors.</li><li>Consistent performance against required KPIs.</li><li>Quiet, private workstation and high-speed internet with modem access (required).</li><li>Excellent verbal and written communication; strong active listening and problem-solving.</li><li>Basic computer proficiency (typing, data entry, system navigation).</li><li>Strong attention to detail and accuracy.</li><li>High school diploma or equivalent.<br><br></li></ul><strong>How To Apply (Immediate Consideration)<br><br></strong>Email your <strong>up-to-date resume</strong> to <strong> Yolanda.Deleon@REMX.com </strong> with the subject line: <strong>"Remote CSR."<br><br></strong><strong>Equal Opportunity:</strong> RemX is an Equal Opportunity Employer and is committed to a diverse, inclusive workplace.